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Dialogue: an exchange of ideas, opinions, information, experiences colorado #2 grey road jersey or assumptions on a particular issue.

Consider the long list of companies that have lost zillions in shareholder funds because of plummeting values or, even worse, consider those that have gone belly-up altogether - mostly because of stupid mistakes, dishonest action or both.


Very often these destructive corporate events are portrayed as the result of a bad leader acting in isolation or a few senior people conspiring for their own benefit. However on almost every occasion these negative events also require the acquiescence of many others who may notice inefficiencies or irregularities but who choose to remain silent.

The positive mirror-image of this is also true. The high standards of truly great organisations are not maintained exclusively by a CEO or the senior executive group. A high performing organisation absolutely requires the verbal participation of employees who are prepared to voice ideas and opinions assertively when warranted. But unfortunately in many workplaces this confidence to speak up has been replaced by a destructive silence.

What causes this culture of silence? The answer is - a lack of dialogue skills. Where the level of skilling is low so is confidence. In addition most people are naturally uncomfortable about raising bad news and many view with absolute dread any conversation that has a potential for conflict. For example conversations such as giving negative feedback, confronting a colleague, putting a strong point of view to the boss or a client, voicing an opinion when outnumbered, confronting a bully, and pointing out flaws or raising product or service concerns. Lack of dialogue skills usually means that these conversations do not take place or they happen when it is too late.

Dialogue skills can be improved across the whole organisation, within a team or at an individual level by adopting an executive coaching program that usually concentrates on the following basic concepts:

Creating Safety: All relationships, whether colorado #2 grey road jersey outside or within the workplace, can be temporarily or permanently derailed simply because individuals do not feel safe to say what they are really thinking. One of the keys to good dialogue is learning how to build safety into a conversation and maintain it throughout.

Questioning Reality: Because thoughts are a reflection of our own views this means that multiple competing realities exist simultaneously and this often creates a communication blockage. It is possible to question your own and your conversation partner's reality without blame or recriminations thereby creating openness and making it possible to arrive at your goals.

Making Dialogue Genuine: Before having a tough conversation with anyone else have one with yourself because gaining absolute clarity regarding your own motivation will display itself in attitude and behaviour so when you go into that important dialogue your demeanor will physically manifest the picture your mind sends to it. If you have had the correct conversation colorado #2 grey road jersey with yourself that picture will be genuineness.